Mission

Smartcare has a simple belief: less time with computers means more time with children. More time with children means a better future for our country.

Smartcare launched to improve the lives of childcare providers nationwide and offers providers and childcare center owners the tools they need to make their job easier and more efficient. We are devoted to solving the biggest challenges childcare providers face and empower them to do their job better. We are committed to providing you with a smarter, better childcare management software to help your business and your team run at its best.

The Smartcare team is comprised of professionals with a variety of backgrounds. We can proudly say we have worked in a number of industries to bring you the best of all worlds. We have a superior tech team that is leading the child care industry with innovation and design, and are proud to offer our system to you and your team.

Meet Our Team
Matt Knapp, CEO

Matt rose through the ranks as a top producing sales rep. In his 20+ career in FinTech & EdTech, Matt has personally met with thousands of schools and tens of thousands of parents. Known for delivering significant revenue and transformative growth, Matt most enjoys the missional role his organizations play in providing accessibility in education. As CEO, Matt led the sale and transition of his most recent company, Smart Tuition to Blackbaud, BLKB.

I officially joined Smartcare in the summer of 2017, but I was around for some of the initial hires in late 2013 and early 2014 as CEO of Smart Tuition.
I have a hard time saying no to my family, so we are chock full of animals here at home. We have horses and a koi pond and everything in between.
I love to learn, travel and spend time with my family. I read over 50 books a year and will tell stories to anyone who will listen. Laughing is my most favorite activity.
I’m a lot more interested in the pursuit of wisdom. If wise, your definition of success is probably close to the mark.

James Armijo, COO

James is an integral part of the SmartCare team as he leads product development, customer success, and finance, all while working closely with the executive team to develop the company’s strategy. Before SmartCare, James served as COO at PatientPop, as VP of Sales and Services at Kareo, and as Senior Director of Business Operations at 8×8. In his various roles, James has led organizations from product launch to more than $80 million in receivables; raised more than $200 million in financing; managed teams of more than 900 people; and achieved successful exits. James lives in Las Vegas with his wife and their two dogs. In his free time, he enjoys cooking and endurance sports.

I joined Smartcare April 2016. I’m proud that I’ve hired Esraa Malha twice! In addition to that, I have 2 dogs who, like me, are avid runners and like to eat a lot. I enjoy cooking and just about any type of sport, although I’m mostly interested in triathlons. When time permits, I like traveling to just about anywhere, although my favorite places are those that were the sites of major historical events. Success is Setting a goal and achieving it without causing anyone else to lose in the process.

Trevor Hewitt, Executive Vice President

Trevor is SmartCare’s Executive Vice President and is directly responsible for all customer success and support efforts. He has extensive previous experience in technology operations and hospitality ownership, which make him a great fit for the team. He is driven to help all childcare directors maximize their business operations via the SmartCare system and creates training and support initiatives for successful outcomes. Trevor has a business degree from University of Michigan and a master’s degree in hospitality from University of Nevada, Las Vegas.

I started my journey with Smartcare on December 1st, 2014. I have one daughter, Maddox Paige Hewitt, born 1/19/17. Bear and Foxy, our fur babies. For fun, I like to travel, play tennis, and watch college football. My Favorite holiday is Halloween. Success is living a life of personal and professional integrity no matter the circumstances.

Matt rose through the ranks as a top producing sales rep. In his 20+ career in FinTech & EdTech, Matt has personally met with thousands of schools and tens of thousands of parents. Known for delivering significant revenue and transformative growth, Matt most enjoys the missional role his organizations play in providing accessibility in education. As CEO, Matt led the sale and transition of his most recent company, Smart Tuition to Blackbaud, BLKB.

I officially joined Smartcare in the summer of 2017, but I was around for some of the initial hires in late 2013 and early 2014 as CEO of Smart Tuition.
I have a hard time saying no to my family, so we are chock full of animals here at home. We have horses and a koi pond and everything in between.
I love to learn, travel and spend time with my family. I read over 50 books a year and will tell stories to anyone who will listen. Laughing is my most favorite activity.
I’m a lot more interested in the pursuit of wisdom. If wise, your definition of success is probably close to the mark.

James is an integral part of the SmartCare team as he leads product development, customer success, and finance, all while working closely with the executive team to develop the company’s strategy. Before SmartCare, James served as COO at PatientPop, as VP of Sales and Services at Kareo, and as Senior Director of Business Operations at 8×8. In his various roles, James has led organizations from product launch to more than $80 million in receivables; raised more than $200 million in financing; managed teams of more than 900 people; and achieved successful exits. James lives in Las Vegas with his wife and their two dogs. In his free time, he enjoys cooking and endurance sports.

I joined Smartcare April 2016. I’m proud that I’ve hired Esraa Malha twice! In addition to that, I have 2 dogs who, like me, are avid runners and like to eat a lot. I enjoy cooking and just about any type of sport, although I’m mostly interested in triathlons. When time permits, I like traveling to just about anywhere, although my favorite places are those that were the sites of major historical events. Success is Setting a goal and achieving it without causing anyone else to lose in the process.

Trevor is Smartcare’s Executive Vice President and is directly responsible for all customer success and support efforts. He has extensive previous experience in technology operations and hospitality ownership, which make him a great fit for the team. He is driven to help all childcare directors maximize their business operations via the Smartcare system and creates training and support initiatives for successful outcomes. Trevor has a business degree from the University of Michigan and a master’s degree in hospitality from the University of Nevada, Las Vegas.

I started my journey with Smartcare on December 1st, 2014. I have one daughter, Maddox Paige Hewitt, born 1/19/17. Bear and Foxy, our fur babies. For fun, I like to travel, play tennis, and watch college football. My Favorite holiday is Halloween. Success is living a life of personal and professional integrity no matter the circumstances.

LJ Kyser, Chief Technical Officer
I joined Smartcare OS in 10/2013.
I have three kids, a dog, and two birds.
For fun, I like to travel with my family, read, be outdoors, and code.
Christmas is my favorite holiday, nothing beats the magic of it, especially with children. Favorite adventures: anything in the water and sunrises/sunsets on islands.
Success to me is creating a great quality of life for my family while doing what I love in business; living in a way that minimizes regrets when it’s all said and done; and living with gratitude every day.
Lance Weaver, Director of Sales

Lance is responsible for managing SmartCare’s direct sales and marketing efforts and truly believes that all childcare centers can benefit from the platform. He has more than two decades of experience in sales, sales management and project management, including multiple large scale implementations of Oracle and SAP management systems. Lance has garnered knowledge and experience working for Fortune 500 companies such as 3M, Bristol-Meyers Squibb, and Johnson & Johnson, and brings priceless know-how to the SmartCare team. Lance holds a bachelor’s degree in communications with an emphasis in business management from Southern Oregon University.

I joined the Smartcare team in March of 2016. My wife and I have been married for 20 years and are the parents of 6 amazing children ranging from age 5 to 17 (5 boys and 1 girl). Our lives revolve around our children’s sporting events, but I take advantage of every game and meet that I can. We live on a 50-acre ranch with horses and cows. We consider ourselves very blessed. Success to me is defined as the sum of small efforts, repeated day in and day out.

Matt Thomas, VP – Strategic Accounts

Matt joined the Smartcare team in mid-2017 as Vice President of Strategic Accounts and manages enterprise sales, partnerships and integrations. He has more than 25 years of financial services software/technology experience, and most recently enjoyed the role as the Executive Vice President at Smart Tuition. Prior to that, he spent seven years at Intuit in multiple roles, including business development, client management, partner/alliance management, and sales management, which earned him fantastic experience with relationship management. Before spending time with Intuit, he spent three years at SAP building out their financial services practice in one of the world’s largest partner ecosystems. Matt holds a bachelor’s degree in communication from The Ohio State University.

I Started at Smartcare in July 2017. Always had a passion for early childhood education. I’m a Proverbs 22:6 guy – “Train up a child in the way he should go; even when he is old he will not depart from it.” Enjoy playing golf and traveling with my family on our History of America trips – RV to Grand Canyon, hiking National Parks from Sequoia National Forest to Yellowstone, the Badlands, the Beehive Basin to Acadia National Park, as well as touring California, DC, NYC, Jamestown/Yorktown/Williamsburg, Mt. Rushmore, Gettysburg, Plymouth Rock/Boston, Monument of our Forefathers. I reside in Acworth, GA with my wife of 21 years, Stacy. I have 3 children, Madison, Ethan, and Eli. I am a local board member of Fellowship of Christian Athletes and a Deacon at Cedarcrest Church.

I joined Smartcare OS in 10/2013.
I have three kids, a dog, and two birds.
For fun, I like to travel with my family, read, be outdoors, and code.
Christmas is my favorite holiday, nothing beats the magic of it, especially with children. Favorite adventures: anything in the water and sunrises/sunsets on islands.
Success to me is creating a great quality of life for my family while doing what I love in business; living in a way that minimizes regrets when it’s all said and done, and living with gratitude every day.

Lance is responsible for managing SmartCare’s direct sales and marketing efforts and truly believes that all childcare centers can benefit from the platform. He has more than two decades of experience in sales, sales management, and project management, including multiple large scale implementations of Oracle and SAP management systems. Lance has garnered knowledge and experience working for Fortune 500 companies such as 3M, Bristol-Meyers Squibb, and Johnson & Johnson, and brings priceless know-how to the SmartCare team. Lance holds a bachelor’s degree in communications with an emphasis in business management from Southern Oregon University.

I joined the Smartcare team in March of 2016. My wife and I have been married for 20 years and are the parents of 6 amazing children ranging from age 5 to 17 (5 boys and 1 girl). Our lives revolve around our children’s sporting events, but I take advantage of every game and meet that I can. We live on a 50-acre ranch with horses and cows. We consider ourselves very blessed. Success to me is defined as the sum of small efforts, repeated day in and day out.

Matt joined the SmartCare team in mid-2017 as Vice President of Strategic Accounts and manages enterprise sales, partnerships and integrations. He has more than 25 years of financial services software/technology experience, and most recently enjoyed the role as the Executive Vice President at Smart Tuition. Prior to that, he spent seven years at Intuit in multiple roles, including business development, client management, partner/alliance management, and sales management, which earned him fantastic experience with relationship management. Before spending time with Intuit, he spent three years at SAP building out their financial services practice in one of the world’s largest partner ecosystems. Matt holds a bachelor’s degree in communication from The Ohio State University.

I Started at Smartcare in July 2017. Always had a passion for early childhood education. I’m a Proverbs 22:6 guy – “Train up a child in the way he should go; even when he is old he will not depart from it.” Enjoy playing golf and traveling with my family on our History of America trips – RV to Grand Canyon, hiking National Parks from Sequoia National Forest to Yellowstone, the Badlands, the Beehive Basin to Acadia National Park, as well as touring California, DC, NYC, Jamestown/Yorktown/Williamsburg, Mt. Rushmore, Gettysburg, Plymouth Rock/Boston, Monument of our Forefathers. I reside in Acworth, GA with my wife of 21 years, Stacy. I have 3 children, Madison, Ethan, and Eli. I am a local board member of Fellowship of Christian Athletes and a Deacon at Cedarcrest Church.

Collette Hull, Director of Sales Enablement & Marketing

I joined the Smartcare Team in February 2017 and quickly fell in love with the Company! I’m from So. California and most people say they “can tell” – so I’ll take that as a compliment! I’m a Vegan, I have a beautiful family that gives me the perfect balance of love & chaos, I enjoy hanging out with my Family & Friends, I try to attend Live Music events as much as I possibly can – love Dancing/Singing, Watching Sci-Fi /Horror Movies, Reading a good read, and Evaluating Popular Advertising Campaigns (& thinking about how I could have done it better!) I’m Analytical, Determined, Motivated and Positive – I relish a challenge!

Joseph Schmidt, CFO
Bio Coming Soon
Crystal Tillmann, Manager, Customer Success
I joined the Smartcare Team in February 2017 and I’ve been juggling all the hats ever since! I’m a proud mom of four very active kids, between Football, Track, Band, Cheer, and various other activities – we’re always on the go! I’m a lover of traveling, a good read, and to enjoy my family and friends.
Have you ever met anyone with The Fourth of July as their favorite holiday? Well – now you have! It’s laid back and a nice way to get family and friends together! My favorite quote sums up the meaning of success to me perfectly: “To do more for the world than the world does for you – that is success.” ~Henry Ford

I joined the Smartcare Team in February 2017 and quickly fell in love with the Company! I’m from So. California and most people say they “can tell” – so I’ll take that as a compliment! I’m a Vegan, I have a beautiful family that gives me the perfect balance of love & chaos, I enjoy hanging out with my Family & Friends, I try to attend Live Music events as much as I possibly can – love Dancing/Singing, Watching Sci-Fi /Horror Movies, Reading a good read, and Evaluating Popular Advertising Campaigns (& thinking about how I could have done it better!) I’m Analytical, Determined, Motivated and Positive – I relish a challenge!

Bio Coming Soon

I joined the Smartcare Team in February 2017 and I’ve been juggling all the hats ever since! I’m a proud mom of four very active kids, between Football, Track, Band, Cheer, and various other activities – we’re always on the go! I’m a lover of traveling, a good read, and to enjoy my family and friends.
Have you ever met anyone with The Fourth of July as their favorite holiday? Well – now you have! It’s laid back and a nice way to get family and friends together! My favorite quote sums up the meaning of success to me perfectly: “To do more for the world than the world does for you – that is success.” ~Henry Ford
 Nicci Troiani, Manager, Customer Success
Bio Coming Soon
Jason O’Berry, Support Specialist
My son Jonas is the thing I am most proud of in this world, some of my favorite activities include; Jiu Jitsu,Woodworking, playing music and playing with my son.And finally, the way I define success is, the ability to find happiness in what you do.
Matt Bommicino, Software Architect
I joined Smartcare as part of the Personalized Software acquisition. I joined Personalized Software in 2012. In my spare time, I enjoy creating Halloween costumes inspired by 1980s electronic devices. Success to me is : the accomplishment of an aim or purpose, and having a positive impact on child care from both the employee and parent perspectives.
Bio Coming Soon
My son Jonas is the thing I am most proud of in this world, some of my favorite activities include; Jiu Jitsu,Woodworking, playing music and playing with my son.And finally, the way I define success is, the ability to find happiness in what you do.
I joined Smartcare as part of the Personalized Software acquisition. I joined Personalized Software in 2012. In my spare time, I enjoy creating Halloween costumes inspired by 1980s electronic devices. Success to me is : the accomplishment of an aim or purpose, and having a positive impact on child care from both the employee and parent perspectives.
Michelle Hjorth, CPA, VP of Finance | Controller
Michelle is an innovative and driven accounting professional with 10 years experience. Michelle strives to learn new ways of doing things and takes on challenges that are sometimes out of her comfort zone. She started her career in public accounting then going on to work for various companies in the gaming, hospitality, and manufacturing industries. Michelle holds a BS in Accounting from the University of Nevada, Las Vegas. She is a member of the American Institute of Public Accountants and the Nevada Society of CPAs. She lives in Las Vegas with her husband and daughter. She enjoys wine tasting, traveling, and spending time with her family.
Esraa Malha, Operations Manager
I joined the Smartcare family in October of 2017. Fun fact about me, I have at least one cousin on five different continents. I love traveling internationally, swimming/ snorkeling and any activities that involve the beach. When I have “me” time, I like to go biking, meditating or making jewelry. Success to me is living contently with oneself and others.
Todd Vanderhoff, Discovery Specialist
Hi, I’m Todd! I came from the High Tech Manufacturing industries, Semiconductor and Solar. I’m a dedicated fitness enthusiast and I spend a lot of time in the gym with my kids who are also dedicated “Gym Rats”.  Another true passion of mine is coaching High School Baseball and Wrestling.  Besides being a dad I love being involved at the local level with the kids in my community and the opportunity I have as a coach to help them develop as young leaders. I truly enjoy what I do at Smartcare, especially all the people I get the opportunity to talk with on a daily basis. Here at Smartcare we truly have dedicated people that understand how important it is to provide the best possible experience while delivering a product that meets the needs of our customers.
Michelle is an innovative and driven accounting professional with 10 years experience. Michelle strives to learn new ways of doing things and takes on challenges that are sometimes out of her comfort zone. She started her career in public accounting then going on to work for various companies in the gaming, hospitality, and manufacturing industries. Michelle holds a BS in Accounting from the University of Nevada, Las Vegas. She is a member of the American Institute of Public Accountants and the Nevada Society of CPAs. She lives in Las Vegas with her husband and daughter. She enjoys wine tasting, traveling, and spending time with her family.
I joined the Smartcare family in October of 2017. Fun fact about me, I have at least one cousin on five different continents. I love traveling internationally, swimming/ snorkeling and any activities that involve the beach. When I have “me” time, I like to go biking, meditating or making jewelry. Success to me is living contently with oneself and others.
Hi, I’m Todd! I came from the High Tech Manufacturing industries, Semiconductor and Solar. I’m a dedicated fitness enthusiast and I spend a lot of time in the gym with my kids who are also dedicated “Gym Rats”.  Another true passion of mine is coaching High School Baseball and Wrestling.  Besides being a dad I love being involved at the local level with the kids in my community and the opportunity I have as a coach to help them develop as young leaders. I truly enjoy what I do at Smartcare, especially all the people I get the opportunity to talk with on a daily basis. Here at Smartcare we truly have dedicated people that understand how important it is to provide the best possible experience while delivering a product that meets the needs of our customers.
Alyssa Ackerman, Utilization Manager
Bio Coming Soon
Toni Gabriele, Utilization Manager
I joined Smartcare late 2017. I have been lucky enough to work in Account Management for the past 10 years. I feel that you can never take too many road trips, or share too many laughs. Success to me is making someone’s hard day better. Smiles are priceless.
Michelle Lackey, Enterprise Sales Engineer

Bio Coming Soon

Bio Coming Soon
I joined Smartcare late 2017. I have been lucky enough to work in Account Management for the past 10 years. I feel that you can never take too many road trips, or share too many laughs. Success to me is making someone’s hard day better. Smiles are priceless.

Bio Coming Soon

 Anna Leichter, Regional Software Consultant
Bio Coming Soon
Lora Hardin, Regional Software Consultant
I joined Smartcare early January of 2018. I have four teenagers, two boys and two girls, I like to watch sports with my family. I love to travel, anywhere!
Finally, defining success, in my opinion, is “The wisdom to pursue worthy goals and the discipline and drive to accomplish them in order to live a life that matters.”
Lindsay Randazzo, Regional Software Consultant
Bio Coming Soon
Bio Coming Soon
I joined Smartcare early January of 2018. I have four teenagers, two boys and two girls, I like to watch sports with my family. I love to travel, anywhere!
Finally, defining success, in my opinion, is “The wisdom to pursue worthy goals and the discipline and drive to accomplish them in order to live a life that matters.”
Bio Coming Soon
Mike Mazur, Product Manager
Bio Coming Soon
Nasser Hedjazi, Regional Software Consultant
Bio Coming Soon
Adrian Saracila, Senior BI Developer
I joined Smartcare as recently as October 2017.
I have one son, Mihai-Adrian. He’s 19 months old.
I like to listen to music /reading and, recently, inventing games for my toddler.
My favorite time of the year is summer; the adventure I’d like to take is a cruise someday in Australia. In my opinion, success is when the people around you are happy seeing you.

Bio Coming Soon
Bio Coming Soon
I joined Smartcare as recently as October 2017.
I have one son, Mihai-Adrian. He’s 19 months old.
I like to listen to music /reading and, recently, inventing games for my toddler.
My favorite time of the year is summer; the adventure I’d like to take is a cruise someday in Australia. In my opinion, success is when the people around you are happy seeing you.

Wendy King, Software Consultant
I’ve been with the Smartcare family since February of 2016. I’m happy to say I’ve raised two children that grown into wonderful caring, responsible adults. The adults they are today are two of my best accomplishments and made me a proud parent. My dog Gator is the best he listens to me and loves me for who I am. For fun, I like to travel and camp. Finally, getting up every day and putting my best foot forward is how I see success.
Mark Hoops, Strategic Sales Executive
I joined SmartCare in October, 2017.
Im proud to have been married to my wonderful wife for 20 years and we have 2 teenage boys. I like to officiate baseball and basketball.
We enjoy camping with our friends when the weather permits.
I enjoy watching college football and umpired minor league baseball for 6 years.
Travis Proctor, Customer Success Manager
I joined Smartcare in the beginning of April 2014. I like to travel a lot. I enjoy meeting new people and experiencing new cultures. Christmas is definitely my favorite holiday. Success is all about creating real value.
I’ve been with the Smartcare family since February of 2016. I’m happy to say I’ve raised two children that grown into wonderful caring, responsible adults. The adults they are today are two of my best accomplishments and made me a proud parent. My dog Gator is the best he listens to me and loves me for who I am. For fun, I like to travel and camp. Finally, getting up every day and putting my best foot forward is how I see success.
I joined SmartCare in October, 2017.
Im proud to have been married to my wonderful wife for 20 years and we have 2 teenage boys. I like to officiate baseball and basketball.
We enjoy camping with our friends when the weather permits.
I enjoy watching college football and umpired minor league baseball for 6 years.
I joined Smartcare in the beginning of April 2014. I like to travel a lot. I enjoy meeting new people and experiencing new cultures. Christmas is definitely my favorite holiday. Success is all about creating real value.
Patricia Kessler, Customer Success Manager
Hello!! I joined Smartcare in March 2018. I’ve been in the education field for over 5 years working in the K-12 market and how the early education market. I love building relationships with my clients and guiding them to success! In my downtime, I am a full-time geek. My twin sister and I love to go to various comic cons and collect autographs and pictures. Our apartment is a haven for anyone who loves Harry Potter, Doctor Who, Game of Thrones, etc.

Whitney Bach, Customer Success Manager
I’ve been working in Customer Service over 15 years! I started my career in restaurants, working my way up the ranks, into a Leadership Position. I’ve been in Catering, Sales,  and Events for the last 5 years, prior to transitioning into Smartcare. I’m very outgoing and love meeting new people – which is why I absolutely LOVE being a Customer Success Manager at Smartcare!
Kimberly O’Gorman, Customer Success Manager
Kim O’Gorman has been working in the Tuition Management space for 8 years. Kim has worked on the software service side of the business, implementing, training and building large client relationships. She has also worked on the client side in the finance department for a large organization of private schools. Kim’s experience on both sides of the business provides her with a unique and valuable perspective on a client’s needs and user experience. Kim resides in the suburbs just outside of New York City with her husband and 6-year-old daughter. In her free time, Kim loves to enjoy great books, concerts & restaurants!
Hello!! I joined Smartcare in March 2018. I’ve been in the education field for over 5 years working in the K-12 market and how the early education market. I love building relationships with my clients and guiding them to success! In my downtime, I am a full-time geek. My twin sister and I love to go to various comic cons and collect autographs and pictures. Our apartment is a haven for anyone who loves Harry Potter, Doctor Who, Game of Thrones, etc.
I’ve been working in Customer Service over 15 years! I started my career in restaurants, working my way up the ranks, into a Leadership Position. I’ve been in Catering, Sales,  and Events for the last 5 years, prior to transitioning into Smartcare. I’m very outgoing and love meeting new people – which is why I absolutely LOVE being a Customer Success Manager at Smartcare!

Kim O’Gorman has been working in the Tuition Management space for 8 years. Kim has worked on the software service side of the business, implementing, training and building large client relationships. She has also worked on the client side in the finance department for a large organization of private schools. Kim’s experience on both sides of the business provides her with a unique and valuable perspective on a client’s needs and user experience. Kim resides in the suburbs just outside of New York City with her husband and 6-year-old daughter. In her free time, Kim loves to enjoy great books, concerts & restaurants!
 Lindsay Ingram, Customer Success Manager
Bio Coming Soon
Jessica Amaris, Customer Success Manager
Jessica has over 10 years of Customer Service and Training experience, including hospitality, curriculum, and operational development, e-learning and training execution. She is a South Floridian Native currently residing in Las Vegas and has a lifetime goal to visit all 58 national parks.
Bruce Marshall, Director of Support
I joined Smartcare in November of 2017. I have been blessed with a great wife, two daughters, and two grandchildren- that I am very proud of. We also have two dogs, a Bassett and Rottweiler. I love spending time with family and riding motorcycles. My two favorite holidays are Thanksgiving and Christmas because of time spent with family.
There are a number of adventures I would love to take, but I would love to take the family across the Midwest in a motorhome-with my motorcycle in tow. Success To be in a position that is both personally and financially rewarding, which allows me the ability to help/support my family and friends providing them the opportunity to achieve success as they themselves define it.
Bio Coming Soon

Jessica has over 10 years of Customer Service and Training experience, including hospitality, curriculum, and operational development, e-learning and training execution. She is a South Floridian Native currently residing in Las Vegas and has a lifetime goal to visit all 58 national parks.

I joined Smartcare in November of 2017. I have been blessed with a great wife, two daughters, and two grandchildren- that I am very proud of. We also have two dogs, a Bassett and Rottweiler. I love spending time with family and riding motorcycles. My two favorite holidays are Thanksgiving and Christmas because of time spent with family.
There are a number of adventures I would love to take, but I would love to take the family across the Midwest in a motorhome-with my motorcycle in tow. Success To be in a position that is both personally and financially rewarding, which allows me the ability to help/support my family and friends providing them the opportunity to achieve success as they themselves define it.
Mark David Gonazaga, Technical Support Analyst

Originally from San Jose, CA. (Bay Area for life!) I am married to a Southern girl whom I adore like no other. I have three children, three grandchildren, and two fur babies. Family is everything to me. I speak five languages and can type up to 120 WPM. When I am not at work, I love to sing karaoke and play pool in a local APA league. I’m very proud to be a part of this ever-evolving company. I absolutely love what I do— there’s enough of a challenge where it’s intellectually stimulating, and best of all, it’s fun. Daily Motto: “Life is all about experiences, do your best to leave anyone you interact with a helpful and good experience.”

Alex Arthur Heard-Williams, Technical Support Analyst

I joined Smartcare in March 2018 as a Team Member of the Technical Support Analyst Team. I’m originally from Atlanta, Georgia (Rise Up Atlanta!!) but now call Las Vegas, Nevada my home (Go Knights Go!!). Growing up, I had a ton of opportunities to travel across the USA as a kid and see all the different sights and sounds of the country, as a result, I’m now a big fan of taking road trips – and really just traveling in any general form, whenever I can grab the chance to! Because of that, one of my favorite quotes comes from Ralph Waldo Emerson: “It’s the not the Destination, It’s the Journey.”

Daniel Plascencia, Technical Support Analyst
I joined Smartcare in August of 2018, with the Support Team as one of the only, (if not very few), native-born and raised Las Vegas Team Members.
Love to Game in my spare time – as well as spend quality time with friends and family, providing the entertainment in the form of humor!

Originally from San Jose, CA. (Bay Area for life!) I am married to a Southern girl whom I adore like no other. I have three children, three grandchildren, and two fur babies. Family is everything to me. I speak five languages and can type up to 120 WPM. When I am not at work, I love to sing karaoke and play pool in a local APA league. I’m very proud to be a part of this ever-evolving company. I absolutely love what I do— there’s enough of a challenge where it’s intellectually stimulating, and best of all, it’s fun. Daily Motto: “Life is all about experiences, do your best to leave anyone you interact with a helpful and good experience.”

I joined Smartcare in March 2018 as a Team Member of the Technical Support Analyst Team. I’m originally from Atlanta, Georgia (Rise Up Atlanta!!) but now call Las Vegas, Nevada my home (Go Knights Go!!). Growing up, I had a ton of opportunities to travel across the USA as a kid and see all the different sights and sounds of the country, as a result, I’m now a big fan of taking road trips – and really just traveling in any general form, whenever I can grab the chance to! Because of that, one of my favorite quotes comes from Ralph Waldo Emerson: “It’s the not the Destination, It’s the Journey.”

I joined Smartcare in August of 2018, with the Support Team as one of the only, (if not very few), native-born and raised Las Vegas Team Members.
Love to Game in my spare time – as well as spend quality time with friends and family, providing the entertainment in the form of humor!

Laurie Cier, Technical Support Analyst

I’m originally from Sioux City, Iowa and have lived all over the Country. I’ve spent most of my time in New England. My husband, Bruce, and I have been married for 28 years and have lived in Las Vegas for 22 years. We have 4 kitties, Sophie Mae Rae Marie is 18, Jordin D. Evelyn is 13, Alley Jean is 3, and Chloe No Lynne Ryan is 1 (yes, they have middle names LOL)! I am responsible for 1 of the many feeding stations in Las Vegas for feral kitties and abandoned cats. I go twice a week to fill up their feeding/water containers and to clean up the area for them – and to make sure none of them appear to be sick. I’m a Food Network addict – Top Chef, The Next Food Network Star, Pioneer Woman, Worst Cooks in America and Chopped are some of my favorites!

Britney Blakely, Technical Support Analyst
Bio Coming Soon
Patrick Lange, VP of Service – PerSoft
I have two kids I’m extremely proud of, Harlie & Ryder. For fun, I like to hang out with family oh and play pinball. One word can define success for me, “Happiness”.
I’m originally from Sioux City, Iowa and have lived all over the Country. I’ve spent most of my time in New England. My husband, Bruce, and I have been married for 28 years and have lived in Las Vegas for 22 years. We have 4 kitties, Sophie Mae Rae Marie is 18, Jordin D. Evelyn is 13, Alley Jean is 3, and Chloe No Lynne Ryan is 1 (yes, they have middle names LOL)! I am responsible for 1 of the many feeding stations in Las Vegas for feral kitties and abandoned cats. I go twice a week to fill up their feeding/water containers and to clean up the area for them – and to make sure none of them appear to be sick. I’m a Food Network addict – Top Chef, The Next Food Network Star, Pioneer Woman, Worst Cooks in America and Chopped are some of my favorites!

Bio Coming Soon
I have two kids I’m extremely proud of, Harlie & Ryder. For fun, I like to hang out with family oh and play pinball. One word can define success for me, “Happiness”.
Lynn Wenger, Customer Success Manager
Bio Coming Soon
Jen Gonzaga, Shipping & Experience Specialist
I’m a Texas-born southern girl who loves a challenge and always tries to do it bigger and better. This applies to both my personal and professional life. During my time away from work, I play pool with my husband in a local APA pool league and spend all the time I can with my grandkids and family. Words to live by: Win, Lose or Tie I will be a Dallas Cowboys fan til I die! GO, COWBOYS!
Cheri Howell, Administrative Assistant
I joined the Smartcare team at the very end of July 2017. I live with my sweet little cat in a townhouse that I adore! Living independently and being able to support myself was one of my first life goals, and is now one of my proudest personal achievements to date.
In my free time, I love to do anything outdoors and be active. I have been blessed with a couple of great circles of friends with whom I love to seek out adventures! I love to cook, travel, and live for anything to do with music!
I define success as true happiness; it is completely subjective, cannot be determined or defined outside of the individual, and is the ideal balance between recognizable achievements and the quality of life we create for ourselves outside of the workplace. Success is being proud of where I have been, grateful for what I have, and hopeful for where I am going!
Bio Coming Soon
I’m a Texas-born southern girl who loves a challenge and always tries to do it bigger and better. This applies to both my personal and professional life. During my time away from work, I play pool with my husband in a local APA pool league and spend all the time I can with my grandkids and family. Words to live by: Win, Lose or Tie I will be a Dallas Cowboys fan til I die! GO, COWBOYS!
I joined the Smartcare team at the very end of July 2017. I live with my sweet little cat in a townhouse that I adore! Living independently and being able to support myself was one of my first life goals, and is now one of my proudest personal achievements to date.
In my free time, I love to do anything outdoors and be active. I have been blessed with a couple of great circles of friends with whom I love to seek out adventures! I love to cook, travel, and live for anything to do with music!
I define success as true happiness; it is completely subjective, cannot be determined or defined outside of the individual, and is the ideal balance between recognizable achievements and the quality of life we create for ourselves outside of the workplace. Success is being proud of where I have been, grateful for what I have, and hopeful for where I am going!
Teresa Sutton-Selbicky, Administrative Sales Assistant
I am proud of my husband, Neil Selbicky. Licensed Oregon fly fishing guide and commercial fly-tyer. He is my hero and inspiration. He is an excellent chef, he helped me become a darn good flyfisher. Besides fishing, I knit my own designs. I read every minute I am not doing something else. I love to walk and ride my bike. Success is, Something to do, someone to love and something to look forward to. In other words, Happiness.
Loredana Bandila, Data Entry Operator
I joined Smartcare in April 2016.
I like to watch movies, go shopping or go to the beach with my friends I believe success is that moment when your goals are achieved.
Lazar Sidor, Development & Support
I joined Smartcare in July of 2014.
I’m a proud father of a little girl (Adela-Maria, 1year and 8 months old).
I’m passionate about Technology and Software Programming in general. I like watching movies and reading novels and/or tech books or articles (Software Engineering and Entrepreneurship related).
Christmas and Easter are my favorite holidays because of the cultural traditions and time spent with my entire family & friends.
Success means to achieve the goal of finding your unique life balance.
I am proud of my husband, Neil Selbicky. Licensed Oregon fly fishing guide and commercial fly-tyer. He is my hero and inspiration. He is an excellent chef, he helped me become a darn good flyfisher. Besides fishing, I knit my own designs. I read every minute I am not doing something else. I love to walk and ride my bike. Success is, Something to do, someone to love and something to look forward to. In other words, Happiness.
I joined Smartcare in April 2016.
I like to watch movies, go shopping or go to the beach with my friends I believe success is that moment when your goals are achieved.
I joined Smartcare in July of 2014.
I’m a proud father of a little girl (Adela-Maria, 1year and 8 months old).
I’m passionate about Technology and Software Programming in general. I like watching movies and reading novels and/or tech books or articles (Software Engineering and Entrepreneurship related).
Christmas and Easter are my favorite holidays because of the cultural traditions and time spent with my entire family & friends.
Success means to achieve the goal of finding your unique life balance.
Dana Abrudan, QA Engineer
Hi, my name is Dana Abrudan and I joined Smartcare in August 2015 as a QA Engineer. My hobbies include yoga, latin dances and baking. The perfect adventures are traveling to new places every year and learning about different cultures and cuisines. For me, success is liking yourself, liking what you do, and liking how you do it.
Catalin Prata, Android Developer
I have been with Smartcare since 2014. I’m a proud parent of my son George (one-year-old). I like Tinkering, watching movies and playing video games when I have some time to myself. Christmas is my favorite holiday. And success to me is when one has a great rate of achieving his goals by going the whole journey and not through shortcuts.
Reka Dobra, Software Engineer
April 2016 is when I joined Smartcare. I have two kittens: Luci, she is naughty, but very clever and the other one is quite and devoted, her name is Moha.
I’m part of the specialty coffee community, I love experimenting with coffee, meeting “coffee people” and sharing knowledge. I like to travel and to do things that challenge my creativity. Success means doing the best we can.
Hi, my name is Dana Abrudan and I joined Smartcare in August 2015 as a QA Engineer. My hobbies include yoga, latin dances and baking. The perfect adventures are traveling to new places every year and learning about different cultures and cuisines. For me, success is liking yourself, liking what you do, and liking how you do it.
I have been with Smartcare since 2014. I’m a proud mom of my son George (one-year-old). I like Tinkering, watching movies and playing video games when I have some time to myself. Christmas is my favorite holiday. And success to me is when one has a great rate of achieving his goals by going the whole journey and not through shortcuts.
April 2016 is when I joined Smartcare. I have two kittens: Luci, she is naughty, but very clever and the other one is quite and devoted, her name is Moha.
I’m part of the specialty coffee community, I love experimenting with coffee, meeting “coffee people” and sharing knowledge. I like to travel and to do things that challenge my creativity. Success means doing the best we can.
Ovidiu Todoran, Development & Support
I have been with the Smartcare family since January 1st, 2016.
I’m proud of having my son to be part of my life.
I like to spend as much time as possible with my family, to play with my boy.
Christmas is my favorite holiday, and I like walking in the mountains.
Success is very subjective if we discuss life. Success means to have a happy life.
Zoltan Kertesz, Development Operations
I joined the Smartcare family two years ago.
Some of my favorite activities include, embedded/uC/IoT/home automation projects, biking/trail running. My favorite holiday would be just about any Holiday, gives me more more time for activities and hobbies. This is how I define success = ( code_for(several_days) && (compile_errors == NULL) && (count_of(segfault) == 0) && (return_code == 0) );
Daniel Gorgan, Backend Developer
I Joined Smartcare December, 2017 I have two dogs. A Japanese Chin and a Puggle.
For fun, I like to play golf, CrossFit and work with my wife on our clothing business My favorite holiday is Thanksgiving! Food and football all day!
-To me, Success is all about continuing to improve yourself. You can always find ways to make yourself better at your job or as a spouse or anything you do. To be successful is to continually strive to be the best version of yourself you can.
I have been with the Smartcare family since January 1st, 2016.
I’m proud of having my son to be part of my life.
I like to spend as much time as possible with my family, to play with my boy.
Christmas is my favorite holiday, and I like walking in the mountains.
Success is very subjective if we discuss life. Success means to have a happy life.
I joined the Smartcare family two years ago.
Some of my favorite activities include, embedded/uC/IoT/home automation projects, biking/trail running. My favorite holiday would be just about any Holiday, gives me more more time for activities and hobbies. This is how I define success = ( code_for(several_days) && (compile_errors == NULL) && (count_of(segfault) == 0) && (return_code == 0) );
I Joined Smartcare December, 2017 I have two dogs. A Japanese Chin and a Puggle.
For fun, I like to play golf, CrossFit and work with my wife on our clothing business My favorite holiday is Thanksgiving! Food and football all day!
-To me, Success is all about continuing to improve yourself. You can always find ways to make yourself better at your job or as a spouse or anything you do. To be successful is to continually strive to be the best version of yourself you can.
Andrei Filimon, Senior NET Developer
I joined the Smartcare Team in May 2015, as a senior .net developer. I spend most of my time with my 4-year-old son Eric-Alexandru! Traveling and Skiing are my favorite activities. Success is a combination of work/life achievements, measured in happiness.
I joined the Smartcare Team in May 2015, as a senior .net developer. I spend most of my time with my 4-year-old son Eric-Alexandru! Traveling and Skiing are my favorite activities. Success is a combination of work/life achievements, measured in happiness.
Values

Defining our culture and who we are as people.

Ask It!

Our litmus test is always asking what’s the right thing to do, because it’s the right thing to do.

Enjoy It!

We want to do big things and have fun while we do it. We are grateful and positive. We believe that laughter and passion are contagious.

Win It!

We want to break records and achieve unprecedented results. We are committed to blazing new trails.

Own It!

Our results are a reflection of who we are. We take pride in our work and own the outcome of everything we do.

Partners
3p
2p
1p
download
PS2ME-logo-3