Child Care CRM
Child Care Customer Relationship Management
Are you looking for a way to simplify child care management while cultivating lasting relationships with families more effectively? Do you need a way to engage parents and turn leads into enrollments?
Smartcare’s child care CRM software was created just for you and your facility!
Our care management software helps preschool child care, early childhood education, daycare, and other care organization’s customer relationship management needs. We believe that centers have the best chance of growth and success when they’re using software that works for the center as well as the family.
CRM, marketing and sales, and reporting responsibilities should be made simple. Smartcare empowers administrators to spend more time focusing on what’s going on in the classroom, and less time fussing with clunky software.
Through web-based customer relationship technology, we allow you the ability to focus on effective communication with parents, turn inquiries into enrollment, gain insight from daily reports, and deliver on the quality child care you offer.
With the Parent app, you can reach enrolled parents via email, their phone, or a simple text message. Everything you need is right at your fingertips, allowing you several options to communicate with clients you already have as well as new prospects.
By using our platform, you will be able to view the client’s contact information, a specific child’s history, special events, tasks, as well as the interaction history between you and the involved family members. And through the parent portal, parents can feel connected, informed, and confident.
Manage Your Leads
Never miss out on another opportunity with best-in-class lead management. Using real-time reports, lead-lists organization, wait-list management, and automated reminders, you will never miss an opportunity to fill a class opening.
By using the built-in automation within Smartcare’s CRM, you can assess your centers’ follow-up needs and task management by filtering through specific criteria to personalize your communication with each family.
Smartcare provides marketing insights. Using your unique center data, it helps grow enrollment while maintaining relationships with parents who are currently enrolled. With automatically generated reports about current and future openings, we provide you with the information you need to know when enrollment opportunities present themselves, so you don’t miss any opportunities coming through the pipeline.
Our marketing effectiveness makes it easy to view where your growth is stalling and where things are moving forward, keeping you on track towards your growth goals. You can track KPI progress at a glance, whether it be a specific center or an entire region with easy-to-use, customizable status reports.
With reports about lead conversion rates by lead source, learn how and where people hear about your child care center and where you can gain more exposure. Don’t waste any more time or money in places you aren’t being seen.
Smartcare is the ideal choice to help you and your child care facility stay organized and on course. We know that you can only function as well as your software; that’s why we make it easy to integrate the content management systems you may already use with the Smartcare platform.
Organization is the heart of growth, and that’s why we partner with several leaders in payroll financial management. The systems you use may change over time, and we want to be sure you and your data are maximizing their potential.
Easy integration means you can keep up and stay connected. Plus, our marketing, and software solutions now help you stay actively engaged with your customers and leads. By closing the communication gap, you get more time to focus on expanding your business and building constructive relationships between both families and employees.
For most parents, one of the most critical factors in picking the right care center is the enrollment process. Parents want to ensure that their child is not just a number, that there is a human connection, and their children will be in the right hands.
Give your business the keys to having productive conversations and positive interactions, all while achieving your enrollment objectives. Having accurate, up to date reporting and reminders allows you to effectively follow up on enrollment inquiries, so you never miss out on an enrollment lead.
You can also use Smartcare’s CRM to effectively manage openings for new enrollment and waitlists, ensuring you don’t have to turn business away due to crowding in the classroom. With easy list management, no opportunity for new enrollment is left behind.
Our online enrollment solution eliminates the need for lengthy paper applications. Parents expect to be able to enroll online. Digitizing your parents’ first experience projects your center’s image as modern, sophisticated and secure. Moreover, capturing enrollment information electronically eliminates data entry and the mistakes that can come with it, and creates convenience because enrollment records are accessible, with appropriate user permissions, anywhere rather than just in a file room.
Smartcare has the daycare and child care CRM solutions you need to build strong customer relationships and grow from the ground up. Save time by taking the guesswork out of marketing, data entry, billing and payments. Instead, focus on building strong and lasting relationships with your families and provide a constructive and nurturing learning environment for those who walk through your doors.
Smartcare’s child care CRM gives you the tools to develop your child care center, taking it to the next level. We want to make your daycare facility the top choice for early childhood development, far and wide.
Schedule a demo today to learn more about the Smartcare product details and how they can help your child care business!