Smartcare believes strongly that education in general and childcare in particular are entering a “new normal”.  What this means is that many of the common practices in place before COVID-19 will need to be replaced with practices better suited to current challenges.

 

One of the first things that we think the student will change is the check-in process.

 

In the pre-COVID era, the process typically involved a parent entering a common space like a lobby, interacting with a fingerprint scanner to authenticate themselves, and then handing off a child to a staff member.

 

Before COVID, Smartcare modernized this process with the use of touchless QR codes, and while removing a fingerprint scanner dramatically reduces contact points, we think the process can be better.

 

We think the best practice in the new normal will look something like this:

 

  • Families will queue in socially distanced location such as the family’s car in a drop-off line in front of the school.
  • Either the parent or the student’s teacher will complete a pre-drop-off health-check. The CDC has provided guidance and we anticipate that guidance will evolve over time.  At this time, those guidelines include:
    • Temperature checks for fevers over 100.4 degrees.
    • Signs of illness including coughing, shortness of breath, difficulty breathing, fatigue, extreme fussiness, nausea
  • Technology can automate validating the health-check to ensure it meets regulatory requirements and the school’s own preferences. A child who poses a risk to others never enters the facility, and so that staff and parents have the peace of mind that their child is a in a safe environment.
  • The student’s teacher can take custody of the child in a well-ventilated, socially-separated space such as directly from the child’s car in a drop-off line, and escort the child directly to a classroom. From here, the child will stay with classmates and remain isolated from other classes in the school, minimizing contact points along the way. This ensures separation from other students in other classes.
  • Within a school, classes should be kept as separate as possible. Where common areas must be shared, to the extent possible, those areas should be used by only one class at a time and disinfected between uses.  All areas and toys should be disinfected regularly.

 

Where the above procedure isn’t possible, we recommend the use of personal protective equipment (PPE) and barriers to minimize the exposure to staff and families.

 

Smartcare has functionality to support the new normal in your center and our team of customer success managers can help you update your procedures for the new normal.  We have a report to help you track health checks and our teacher app allows for touchless check-in wherever its best suited for you to do so.  You should expect improvements from us over the summer as we get more feedback.

 

We are committed to be your technology partner as we navigate into the new normal together.

 

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